Stuck? Cross? Delighted?

Three ways to reach us, depending on how quickly you need an answer and how much you feel like typing.

Join the Discord

Where our community lives. Feature arguments, workarounds, early builds, and us — we're in there most days. Come and help us build a better tool.

Usually within the hour

Send a message

Private correspondence with a human. Best for anything you'd rather not post in public, anything you want on the record, or just because you'd rather avoid the bots.

Reply within a few days
How we can help

Need some help?

Tell us what you did, what happened, and what you expected. A screenshot of the menu bar helps more than you'd think.

A complaint

Send it. We'd rather hear it than not, and we'll tell you honestly whether we're going to fix it.

Feature requests

Describe the problem rather than the solution — it usually leads somewhere better. Our bots can file tickets, and we've even turned around some requests the same day.

Something's working well

Also welcome, and read out loud in the office. If you'd rather say it in public, we won't stop you.

Billing and accounts

Use the message form so we can look up your team without you posting anything sensitive in a public channel.

Press and partnerships

Pick "Press enquiry" below, or write to press@cloudy.industries. Same-day reply on deadline — say so in the subject.

Tokematic not working out? Here's the rest of the field. Take whatever fits — then tell us what we got wrong.

Send a message

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