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Stuck? Cross?
Delighted?

Three ways to reach us. Pick by how fast you need an answer and how much you feel like typing.

Setup questions? Start with the docs.

Join the Discord

Where the community lives. Feature arguments, workarounds and early builds. We're in there most days. Come help us build a better tool.

Usually within the hour

Send a message

A private line to a human. Best for anything you'd rather not post in public, anything you want on the record or when you'd rather skip the bots.

Reply within a few days

How we can help

Need some help?

Tell us what you did, what happened and what you expected. A screenshot of the menu bar helps more than you'd think.

A complaint

Send it. We'd rather hear it than not and we'll tell you honestly whether we're going to fix it.

Feature requests

Describe the problem rather than the solution: it usually leads somewhere better. Our bots can file tickets and we've even turned around some requests the same day.

Something's working well

Also welcome and read out loud in the office. If you'd rather say it in public, we won't stop you.

Billing and accounts

Use the message form so we can look up your team without you posting anything sensitive in a public channel.

Press and partnerships

Send a message below or write to our press team. Need a same-day reply? Include your deadline in the message.

Tokematic not working out? Here's the rest of the field. Take whatever fits, then tell us what we got wrong.